The Army Painter - Fails Again

This is the email I have just sent to the Army Painter. They have had almost two weeks to respond. So far I've had nothing beyond an automated response.

Hiya.

This is the third message I have sent you. You have failed to respond with anything practical. I have asked for a refund, for a response from your quality control manager and for you to explain yourselves.

Please can you add your legal address and who would be responsible for responding to a legal letter.

In the meantime I will be contacting your uniform expert to explain how you are abusing his reputation and finding any opportunity to demonstrate your failings on social media.

You have repeatedly sold me junk and more fool me for buying it.

For the sake of repeating myself, quality control at The Army Painter is rubbish. Colour is way off and the Army Painter sell sludge. I asked for a triad of three colours, they missed one out and gave me two of one. This was direct to my face. They can't even be bothered to respond by email.

So I tried Facebook. Again I got an automatic message telling me to use the email that they don't respond to.